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Re: Elitebook Notebook 840 G3 Call Quality issues

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Can you confirm if you use (or have installed) a Citrix receiver? We know certain versions of the receiver have had issues with usb audio devices.

 

Also, the recent Windows 10 1607 update seemed to have caused audio problems, which is some cases required the uninstall and reinstall of audio drivers


Re: Enabling TPM with sccm deployment fails - Password is set, but no password file is provided

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But isn't this section dedicated to "Business Notebooks" ? 

 

"Business Notebooks" are the "Commercial notebooks".

what does you statement means ?

 

Bye

 

Re: Enabling TPM with sccm deployment fails - Password is set, but no password file is provided

Re: My printer will not work after instaling new router

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My HP Network Configeration Page still lists wireless status "disconnected"

 

And, HP Photosmart C4700 Wireless Network Test Report says:

      Network Name (SSID) Found                                                                       FAILED

      Printer Settings consistent with with Wireless Router Settings    Not Run

      No Filtering                                                                                                         Not Run

      Connected                                                                                                           Not Run

      Signal Strength                                                                                                 Not Run

      Other networks detected natching your network name  (SSID)    Not Run

      Channel                                                                                                                Not Run

 

My HP scanner-printer still does not work in the wireless network.

 

 

Re: Elitebook Notebook 840 G3 Call Quality issues

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I am running the standard system from HP IT.   I do not believe that this installs a Citrix reciever but I do not know.

 

Re: Elitebook 8570w boot issue

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The issue was hardware (power charging circuit).

Driver for Windows 10 Ent

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Hello,

I try to find the drivers for Windows 10.

Or should I use the win 8.1 drivers on Win 10?

Thank you,

Norberth

Re: Driver for Windows 10 Ent

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Dear Customer,

 

You may try with WIN 8.1 Drivers. It would work. Below is the link:

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5071184&swLangOid=8&swEnvOid=4158

 

or

 

Try from the below link aswell:

http://www.driverscape.com/manufacturers/hp/laptops-desktops/hp-elitebook-8760w/1236

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee


Re: HP EliteBook 820 keyboard is wrong configured

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Your answer didn't solve my issue. I have already contacted the business support and they told me to post my question here. If you don't have a better answer, please just allow other people to help me.

Re: Driver for Windows 10 Ent

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Hello GBL84,

 

thank you for your help.

It works.

 

Regards,

Norberth

Re: Driver for Windows 10 Ent

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You are WELCOME.  All the best.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

 

Does M.2 SSD LiteOn drive in the EliteBook 840 G3 support Full Disk Encryption?

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Hi,

 

I have EliteBook 840 G3 with M.2 SSD by LiteOn (LITEON CV1-8B256). Does that drive support Full Disk Encryption? Somehow this is not explicitly stated on neither HP nor LiteOn website.

 

I enabled drive password in boot but I want to know if that password is actually used to encrypt the content. 

 

Not asking about Windows or BitLocker. This is question about hardware support and hardware encyrption only. 

 

 

Thanks!

 

Re: Elitebook Notebook 840 G3 Call Quality issues

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We are running Windows 7 Enterprise and no Citrix reciever. it is our image and not the one from HP but I see that id_helpder indicates he is running a standard system from HP IT.

HP cant fix the hinges on a laptop

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I am dealing with the hinge issue on the HP envy notebook just like everyone else who bought this poorly designed laptop. Tried to deal with HP for about 3 weeks of phone tag and non-imformative emails just to find out that they dont have the part to fix my computer. HP made  a bad computer and cant get the parts to fix a common issue. 

Re: HP cant fix the hinges on a laptop

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I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.


Re: HP cant fix the hinges on a laptop

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Thanks HP moderator, I look forward to going down this rabbit hole again. 

Re: Does M.2 SSD LiteOn drive in the EliteBook 840 G3 support Full Disk Encryption?

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Hello

 

this Lite-on SSD isn't an Opal2 SED SSD , so it doesn't support hardware Encryption.

 

The DriveLock password has nothing to do with disk Encryption.

 

In order to use encrypt your disk you can use either bitlocker o HP Client Security software the include also a Full DIsk encryption solution. IF the Disk is Opal2 , the FDE software provided by HP will recognise it and enable Hardware encryption , other wise in case of SSD such this Lite-on, the encryption will be software.

 

bye

 

Re: HP EliteBook 820 keyboard is wrong configured

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Hello

 

what do you means with " Some of the keys are located in the wrong place" ?

Usually this is related to the Regional Setting of the keyboard. For example if you have a French Keyboard and in Windows you have configured it as US Keyboard , When you type the letter A on the French keyboard , you see an Q on the display.

 

So my question is : which is the localization of your pysical keyboard installed in the 820 G3 ? Which is the localization os the Keyboard in Windows ?

How many keyboards are configured in Windows. IF you have configured more then one language, this could create confusion.

 

About HotKeys, they usally works fine. Could you write here with softpack numer you have used  sp7xxxx.exe ?

 

Bye

HP GNSS sensor for hp 840 g3 windows 10 build 1607

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anyone know is there a HP GNSS sensor drivers for hp 840 g3 windows 10 build 1607? because i could not find in the hp website?

 

i am getting the device cannot start. (code:10) for this driver.

Elite x2 stylus pen

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Hi everyone

 

I just got a brand new Elite x2, and everything works fine except the stylus pen.

 

It does connect OK via bluetooth -the blue light flashes, and OneNote launches when I press the top button.

 

However, it doesnt work at all when I try to write or sketch something. I'm also assuming that the pen can be used as a pointer device.. that doesnt work either. It's really frustrating!

 

Any ideas?

 

Thanks,

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