Re: Printer
@StevenParker, Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial...
View ArticleZBook Power G9, increase touchpad acceleration on Windows
How can I get the touchpad acceleration faster if the MS Windows settings for the touchpad are already on maximum?On Linux it was possible to set whatever acceleration is needed.
View ArticleZBook Power G9, Fingerprint sensor Linux
What kind of fingerprint sensor is installed? It's not visible on lsusb.
View Articlelaptop memory solution
Dell and Lenovo have both started using LPCAMm2, which ensures speed, large capacity, and can be upgraded.Now HP Elitebook still sticks to onboard memory, while ZBook Fury sticks to traditional SODIMM...
View ArticleRe: ZBook Power G9, increase touchpad acceleration on Windows
The HP drivers page section pointer devices only provides the fingerprint drivers, nothing for the touchpad.
View ArticleZBook Power G9, docking stations
Hi, which is the best docking station for the Power G9?From the Quickspecs these would fit: Docking station model #1 HP Thunderbolt Dock G2Docking station model #2 HP USB-C Dock G5Docking station model...
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Bug during open a case laptop warranty
I am trying to open a case on https://mycrm.support.hp.com/ and there is a bug preventing me to create it. There is an option in the form that is greyed out and i cannot choose it.
View ArticleRe: HP Zbook stopped seeing docking station monitors
I have ANOTHER ONE. This is happening often. I'm losing my mind. How can I address this??
View ArticleLaptop Display Issue
Hello Team, Need Assistance as my laptop Display is not working due to this I am unable to work my daily activity, please help to resolve this issue ASAPLaptop serial number - 5CG4320QT1ProdID -...
View ArticleRe: ZBook Power G9, docking stations
As far as I know, the HP Thunderbolt Dock G2 was TB3 only, while aHP Thunderbolt Combo Dock G4 4J0G4AA 280 Wattwould be the successor with TB4. But why should one need 280W if the original power supply...
View ArticleHP ZBook Firefly
We have a user with a HP ZBook Firefly 15 inch G8 Mobile Workstation and he needs to have 4 displays - 3 monitors and 1 TV. Will the HP THUNDERBOLT 280W DOCK G4/REG docking station allow him to power...
View ArticleRe: HP ZBook Firefly
Hi @JHORN-SWAW According to the specifications it has 5 video ports. HP Thunderbolt G4 Dock specifications | HP® Support
View Articlemy hp laptop country
Is there a way to tell the country of purchase of a laptop?Product number: 4WG26AV
View ArticleRe: my hp laptop country
Yes, the 3 characters to the right of the # sign denote the country or region of purchase. If you let me know what those 3 characters are, I will see what I can find.
View ArticleHP G4 120W Docking Station will not power laptop
Hello,Like many other users on this forum I cannot get my G4 120W Dock to charge my laptop over USB C.My laptop is made by Lenovo and happily accepts charge from other USB C sources including 60W...
View ArticleRe: HP G4 120W Docking Station will not power laptop
I should note I have already upgraded the dock's firmware and am hopefull that HP engineers could fix the power issues if enough users complain- this is still a fairly recent dock.
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Remove message from HP Sure Start
Is it possible to remove or edit this message from "Protected by HP Sure Start" boot page? Thanks a lot. EDIT: problem resolved --> Asset TAG in BIOS
View ArticleBeing charged for ink that is never shipped
You are charging me for ink and never shipping it. You overseas contact center is filled with incompetent reps. I have been on the phone trying to each a US supervisor for over an hour. Either stop...
View ArticleI want to know about adapter warranty how long it has?
Someone could tell me how long an adapter does a valid warranty? The portable has an active care pack covering warranty for 3 years.
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