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Re: Printer

@StevenParker, Welcome to the HP Support Community!  Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial...

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ZBook Power G9, increase touchpad acceleration on Windows

How can I get the touchpad acceleration faster if the MS Windows settings for the touchpad are already on maximum?On Linux it was possible to set whatever acceleration is needed.

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ZBook Power G9, Fingerprint sensor Linux

What kind of fingerprint sensor is installed? It's not visible on lsusb.

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laptop memory solution

Dell and Lenovo have both started using LPCAMm2, which ensures speed, large capacity, and can be upgraded.Now HP Elitebook still sticks to onboard memory, while ZBook Fury sticks to traditional SODIMM...

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Re: ZBook Power G9, increase touchpad acceleration on Windows

The HP drivers page section pointer devices only provides the fingerprint drivers, nothing for the touchpad.

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ZBook Power G9, docking stations

Hi, which is the best docking station for the Power G9?From the Quickspecs these would fit: Docking station model #1 HP Thunderbolt Dock G2Docking station model #2 HP USB-C Dock G5Docking station model...

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Bug during open a case laptop warranty

I am trying to open a case on https://mycrm.support.hp.com/ and there is a bug preventing me to create it. There is an option in the form that is greyed out and i cannot choose it.

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Re: HP Zbook stopped seeing docking station monitors

I have ANOTHER ONE.   This is happening often.  I'm losing my mind.  How can I address this??

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Laptop Display Issue

Hello Team, Need Assistance as my laptop Display is not working due to this I am unable to work my daily activity, please help to resolve this issue ASAPLaptop serial number - 5CG4320QT1ProdID -...

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Re: ZBook Power G9, docking stations

As far as I know, the HP Thunderbolt Dock G2 was TB3 only, while aHP Thunderbolt Combo Dock G4 4J0G4AA 280 Wattwould be the successor with TB4. But why should one need 280W if the original power supply...

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HP ZBook Firefly

We have a user with a HP ZBook Firefly 15 inch G8 Mobile Workstation and he needs to have 4 displays - 3 monitors and 1 TV. Will the HP THUNDERBOLT 280W DOCK G4/REG docking station allow him to power...

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Re: HP ZBook Firefly

Hi  @JHORN-SWAW  According to the specifications it has 5 video ports. HP Thunderbolt G4 Dock specifications | HP® Support

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my hp laptop country

Is there a way to tell the country of purchase of a laptop?Product number: 4WG26AV

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Re: my hp laptop country

Yes, the 3 characters to the right of the # sign denote the country or region of purchase. If you let me know what those 3 characters are, I will see what I can find.

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HP G4 120W Docking Station will not power laptop

Hello,Like many other users on this forum I cannot get my G4 120W Dock to charge my laptop over USB C.My laptop is made by Lenovo and happily accepts charge from other USB C sources including 60W...

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Re: HP G4 120W Docking Station will not power laptop

I should note I have already upgraded the dock's firmware and am hopefull that HP engineers could fix the power issues if enough users complain- this is still a fairly recent dock.

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Remove message from HP Sure Start

Is it possible to remove or edit this message from "Protected by HP Sure Start" boot page? Thanks a lot. EDIT: problem resolved --> Asset TAG in BIOS 

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Re: Remove message from HP Sure Start

Problem resolved --> Asset TAG in BIOS

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Being charged for ink that is never shipped

You are charging me for ink and never shipping it.  You overseas contact center is filled with incompetent reps. I have been on the phone trying to each a US supervisor for over an hour. Either stop...

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I want to know about adapter warranty how long it has?

Someone could tell me how long an adapter does a valid warranty? The portable has an  active care pack covering warranty for 3 years.

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