Re: Can the fingerprint sensor in a 5 yr old HP AMD laptop be upgraded for...
So since a neither a firmware upgrade nor a driver upgrade is available for the Synaptics sensor can you suggest an alternate sensor for which a functional driver is available with the current version...
View ArticleRe: Connecting eSIM on my Elitebook G110
Hi @blackdiamond237 Welcome to the HP Support Community. Thank you for posting your query. I understand that you are trying to create/register the eSIM profile on your HP computer using the QR code...
View ArticleRe: Keyboard backlight on 845 Elitebook stopped working after Win 11 update
Hi @cpembertron Welcome to the HP Support Community. Thank you for posting your query. The fact that both “Keyboard Backlight” and “Action Keys Mode” disappeared from BIOS at the same time is...
View ArticleRe: HP Thunderbolt 4 Ultra 180W G6 Dock Fan sound even when disconnected
Hello Meghana, Is there any news on solving this issue? Does HP plan to release a firmware update?
View ArticleUbuntu Server not booting from Harddrive
I am trying to set up my old elitebook8560w as a ubuntu server. I am able to boot the ubuntu installer from my usb stick, but as soon as I am instructed to remove the boot medium and do so, after the...
View ArticleRe: HP ZBook Create G7 15 webcam name/SN/compatible models
Hi @andrii99 Thank you for responding. I understand your concern regarding the microphone replacement. As noted in the service guide, there is no standalone microphone module or separate microphone...
View ArticleThe ESP Path Limit in HP Firmware
When I was installing the latest Bluefin Dakota I stumbled upon a weird bug where the system is completely unbootable after the reboot. A few sessions with various chatbots led me to the conclusion...
View ArticleRe: Almost new ZBook but Battery Max Capacity already at 92%
Hi @jgch I understand your concern. Seeing 92% maximum battery capacity on your HP ZBook, but based on the information provided, the battery is still considered healthy and operating within normal...
View ArticleRe: Cannot open laptop without charging
Everything is fixed.Tips for everyone if your battery health is completely normal but you cannot power on your laptop without charging.Just try to login in your HP account in HP Support Assistant and...
View ArticleRe: HP AES Digital Active Pen (Garaged) for HP EliteBook 8 Flip G1i 13
Hi @HelplessMum, Welcome to the HP Support Community!Thanks for reaching out!I can certainly understand how important it is to have the correct garaged pen for your HP EliteBook 8 Flip G1i 13,...
View ArticleRe: TO ENABLE MY CPU VIRTUALIZATION
Hello @Cyber_Safe001 , Welcome to the HP community. A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed. Here is HP's official policy...
View ArticleTO ENABLE MY CPU VIRTUALIZATION
I needed to ENABLE MY CPU VIRTUALIZATION, and I tried to access my BIOS, but my Pc is requesting a BIOS ADMINISTRATOR PASSWORD, which I don't know and I did not set any BIOS password on my...
View ArticleRe: Forgotten BIOS Administrator Password – HP ProBook 650 G1Notebook Boot...
Check below two post's accepted solution. Thay have your...
View ArticleRe: HP Warranty need to fix
You can dispute your warranty with proof of purchase here:https://support.hp.com/us-en/document/ish_2534210-1364541-16 If there is no Warranty Dispute Page for your region, you may need to reach out...
View ArticleRe: Forgotten BIOS Administrator Password – HP ProBook 650 G1Notebook Boot...
I have an HP ProBook 650 G1. I forgot the BIOS Administrator password.When I turn on the laptop, I press Esc and then F10 to open BIOS Setup, but it immediately asks for the BIOS password. I do not...
View ArticleForgotten BIOS Administrator Password – HP ProBook 650 G1Notebook Boot and...
Hello, I have an HP ProBook 650 G1 and I have forgotten the BIOS Administrator password. When I press Esc and then F10, it asks for the BIOS password immediately, and I cannot enter BIOS Setup without...
View ArticleHP Warranty need to fix
HP warranty online shows start date Jan 2025; product bought July 2026 so please fix this. I have the receipt.Chat won't respond for more than an hour despite showing awaiting time of 13 minutes....
View ArticleRe: warranty start date correction
This is a peer-to-peer forum. We do not work for or represent HP.HP starts the warranty clock ticking the minute the PC leaves the assembly plant. So, the longer the time elapses from assembly date to...
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warranty start date correction
I recently purchased a brand-new HP laptop. However, when I checked the warranty status, I noticed that the warranty start date is shown the year 2025, which is incorrect.I have attached my purchase...
View ArticleRe: ZBook Ultra G1a STAPM throttling
No one cares. I don't think HP even checks this place. Customer support ended my chat. This needs to be fixed ASAP.
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