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Re: HP EliteBook x360 1040 G6 – Thunderbolt 3 Controller in Safe Mode – NVM...

Hi GOLD_MASTER,Thank you for providing these three HP SoftPaq packages.After checking their descriptions, I found that they are intended for HP Thunderbolt docking stations:sp165902.exe – HP...

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Re: HP EliteBook x360 1040 G6 – Thunderbolt 3 Controller in Safe Mode – NVM...

Try one of the following...

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Re: HP EliteBook x360 1040 G6 – Thunderbolt 3 Controller in Safe Mode – NVM...

Thank you for your response.The latest BIOS (R90 01.34.00) is already installed, and the Thunderbolt driver and Control Center are working under Windows 11.However, Ubuntu explicitly reports that the...

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Re: HP Thunderbolt 4 Ultra 180W G6 Dock Fan sound even when disconnected

I got rid of the dock and got a new one. I completely agree with you regarding the response from HP. They keep repeating the same response and have no useful answer. In my case, I am using an HP laptop...

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Re: HP Thunderbolt 4 Ultra 180W G6 Dock Fan sound even when disconnected

Hi  @Syrel  Welcome to the HP Support Community!Thanks for reaching out!I completely understand your concer, especially when the dock appears to be idle with no devices connected, yet the fan continues...

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Re: HP EliteBook x360 1040 G6 – Thunderbolt 3 Controller in Safe Mode – NVM...

Hi @MarcoDomingues, thanks for the detailed post. A TB3 controller in Safe Mode usually needs a firmware reflash. 1. Install the latest BIOS and the Thunderbolt firmware update from...

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Re: HP 250 G6 1WY11EA 3168NGW CSL50/CSL52 LA-791P - need dump BIOS

Hi  @Dzagorski  Welcome to the HP Support Community!Thanks for reaching out!I understand that your notebook  is no longer booting and is showing a black screen after a BIOS update. don't worry let me...

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Re: fn key not work hpelitebook

Hi @Nethranjali, Welcome to the HP Support Community! Thank you for providing the detailed information about your HP EliteBook 850 G8 Notebook PC (Product ID: 3D4C7PA#AB1) and the troubleshooting you...

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HP EliteBook x360 1040 G6 – Thunderbolt 3 Controller in Safe Mode – NVM...

My HP EliteBook x360 1040 G6 has an Intel JHL7540 Thunderbolt 3 controller (8086:15EB) stuck in Safe Mode.Ubuntu reports: "Thunderbolt host controller is in safe mode. You need to update NVM firmware...

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Re: I need a permanent solution to this problem

Hi  @Tory122  Welcome to the HP Support Community!Thanks for reaching out!I understand that reliable charging is essential when you use the laptop for work. Thank you for explaining the issue and for...

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Re: Hello HP Support Team, I have an HP 245 14-inch G10 laptop (Product...

Hi @ELCOT11  Welcome to the HP Support Community! We're here to help you get back up and running. Thank you for reaching out, and I understand your interest in restoring the standard HP startup...

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Re: My Internal Mic Is Not Working

Hi  @yatyatr  Welcome to the HP Support Community!Thanks for reaching out!I understand that the laptop is no longer detecting the internal microphone, built-in speakers, or wired headphones, although...

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Re: fingerprint not working

Hi @AbulTech  Welcome to the HP Support Community! We're here to help you get back up and running. Thank you for reaching out. I understand you are unable to use the fingerprint reader on your HP ZBook...

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Re: can you add extra ram & storage to a hp pavilion x 360...

@JAJSojourns, Your model with an Intel i5 10th gen processor comes with two memory slots. If you currently have 1x8 GB DDR4-2666 memory, you can install an 8 GB DDR4-2666 or -3200 module in an empty...

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can you add extra ram & storage to a hp pavilion x 360 convertible14-dh1084TU...

hp pavilion x 360 convertible14-dh1084TU Intel(R) Core(TM) i5

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Re: How to reset the BIOS password on the HP EliteBook Folio 9470m?

Hi @Stepan88, thanks for posting. Sorry to hear you're locked out of the BIOS. For security reasons, a forgotten BIOS administrator password cannot be removed through the community, and community rules...

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Re: How to reset the BIOS password on the HP EliteBook Folio 9470m?

There is no easy process to reset bios password. Check below two post's accepted solution. Thay have your...

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HP ProBook 4 G1i – BIOS X72 01.05.04 Warm Reboot Failure Before POST...

Hello HP Support and Firmware Engineering Team,I would like to report a reproducible BIOS/firmware-related restart issue affecting my HP ProBook 4 G1i 14-inch Notebook AI PC.I have already performed...

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Re: Unknown BIOS Administrator Password on HP EliteBook 840 G5

Unfortunately, for problem with passwords you will need to contact an HP agent.Sign in to your support pageSelect the product you need help with and scroll down to support options.Select "Contact us"....

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How to reset the BIOS password on the HP EliteBook Folio 9470m?

How to reset the BIOS password on the HP EliteBook Folio 9470m ?I can't add it to my account. It is recognized by its serial number, but when I enter the serial number into the search bar, it doesn't...

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