PopcornPrincess wrote:Thank you so much for the quick reply!
I just ran the HP battery utility, though the results still show up as "Calibrate" :-(
Not sure if the low battery charge would contribute to a false reading. The charge did increase from 5% to 10% since I last checked though, but it is charging very slowly since the calibration...I hope this bit of information helps!
Have you run the BIOS update yet? If not, please do so and see if that makes a difference.