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how do I turn on antivirus its not working thru the action center?

I just purchased my HP 2000 Notebook PC and it came with the Nortons antivirus. Currently my security status is showing me that both Norton and Windows Defender are turned off. I went into Action Center to turn on the antivirus and its not working. Im new to all this so I want to know if anyone else is having this issue and how do I fix it?


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