Dear Sir/Madam
I have not received norton key till date.
ref your mails.
I have submitted the formalities online after your email with [edited by Moderator]app: 15-20 days ago.
Almost January Month is going how long I have to wait?
S D Sharma.
References in this :-
Dear Nehal
This is in reference to our telephonic discussions on Dt. 03-02-14.
I am sorry to say that I have not received the NORTON activation key.
Even after filling all the formalities.
Pl note I am a senior citizen of age 64. And a Cancer Patient.
I feels great strain and pain writing about this many times.
My other Cellphone no is 9136730988.
I request you to look in matter.
Shankar Dev Sharma
On 3 February 2014 12:29, Surana, Nehal <nehal.surana@hp.com> wrote:
Dear Mr. Shankar Dev Sharma,
Greetings!
At the outset let me introduce myself, my name is Nehal Surana and I am Customer Relations Case Manager for the complaint raised against your HP Pavilion 15-n018TU NB PC ALL.
We wish to address your needs and provide the best solution available to resolve your issue as soon as possible. To discuss on this I have been trying calling you on your phone number +91 9811196069, however the number was switched off..
Request you to share your any alternate phone number, convenient date & time so that we can discuss on this case further.
Should you need any further information please feel free write back, we would be more than glad to assist you.
I would appreciate a reply at your earliest convenience....
Regards
Nehal Surana
Customer Relations Case Manager
nehal.surana@hp.com
T +91-080-33838565
Hewlett Packard India Sales Pvt Ltd.
Akash Block Salarpuria GR Tech Park
Bangalore
India
Re: Norton key not received till date
From: sdsharma Honor Student
Sent: 01-31-2014 04:29 AM
HP Redemption Cell
Dear Jeff Christopher...! This code was submiteed when I received the first mail on 10 January and it was shown in browsher page that I will receive the Norton key soon. But I have not received the same. (Now this code shows) is already used.
I cannot understand the cause of delay in sending LIcence Key to me.
Now the month of January (one month) has been passed.
Kindly look in this matter and do needful help..
With Regards.
Shanker Dev Sharma.
________________________________________________________________________________________________________________________
My full name = Shanker Dev Sharma
- Country location = Delhi India.
- Telephone contact number .+91-9136730988, +91-9811196069. +91-01123920782.
- Email address= garudaenterprises@gmail.com
- Model and serial numbers of your unit= HP Pavilion 15-N018TU
- Any HP Case numbers or HP Service Ticket numbers you may have been provided by Hewlett-Packard=
-Redemption reference code is – 6849328
This HP Laptop was purchased On Indian Biggest Diwali Festival with offer (Diwali Utsav) with a 3 Years Guarantee + 3 Years Norton Security Pack.
I hope you sure will help me in this regard.
I have not received norton key till date. ref your mails. I have submitted the formalities online after your email with [edited by Moderator]app: 15-20 days ago. Almost January Month is going how long I have to wait? S D Sharma.
With Best Regards.
Shanker Dev Sharma.