Had you passworded the BIOS?
No. I have done nothing to adress the BIOS.
Did you make an account with admin priveleges?
When the ENVY was new, I gave it a name and password, but I have done nothing to address the admin priveledges.
I would run the factory image recovery again and this time make an extra account with admin priveleges just in case.
When I ran to factory image recovery from the USB, it never gave me any other options once I chose to make any other accounts.
Overall, I find the options and this whole process shockingly automated, simplified and limited.