Hi Mort,
In case you do not have this working yet, I thought I would pick up your inquiry.
There is not much to Bluetooth; the tech is pretty much "on and working" or "off and messed up". When it is messed up, it won't work at all, and you can kick it all day and wonder what-the-xxxx you did to it.
You might try the following to straighten out the Driver Tangle -- this may be enough to fix it.
Forced Power Reset
Notebooks- Power Reset to Resolve Hardware and Software Issues- Sealed Non-Removable Battery
OR
Notebooks - Power Reset to Resolve Hardware and Software Issues - Removable Battery
The Power Reset cannot tell the difference between drivers - it does not analyze a driver before applying it.
EXAMPLE:
- If the driver on disk is the wrong driver before the Reset, it is still the wrong driver after the Reset.
- If the driver INSTRUCTIONS are tangled, messed up, or missing, then the Reset may fix the problem.
Why a Power Reset works to fix some issues:
The Power Reset does not install anything on your computer, it does not remove anything from your computer, and the Reset does not "change" anything on your computer. Your data and programs remain as they were before the reset was applied. The Reset drains out the old instructions and makes the computer go to the Operating System on disk to get new instructions.
Why a Power Reset might Not Work:
If the issue is more than just entanglement, if the "good instructions" on the computer are not good enough -- that is, you need an update, a new driver, or there is a problem that cannot be "untangled", then the Reset will not work.
If there is a hardware problem the Power Reset will not work.
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Here are various "Do This" and "Do That" docs that explain how it is supposed to work and where to check when it does not:
Understanding Bluetooth Wireless Technology
Setting Up Bluetooth Connections with Windows 7
Notebooks - Fixing Bluetooth Problems
Good Luck!