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Re: Touch pad

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Hello LocalPavilion :smileyhappy:

 

Welcome to the HP Forums!

 

I understand that the touch pad is not working properly. I can do my best to assist you, but first I require the following information:

 

1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number

 

2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.

 

3. Have you installed any new hardware on this computer, before the issue appeared?

 

4. Have you installed any new software or drivers on this computer, before the issue appeared?

 

Thanks for choosing the HP Forums. Have a great day! :smileyhappy:

 

Mario


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