I have a HP Pavilion dv7 Notebook PC & the bluetooth recently stopped working, details as below:
Serial # CNF933255B
Product name: dv7-2109tx
Product # VJ971PA#ABG
No bluetooth devices are listed in device manager, I receive a windows error msg if I try to locate new device "an error occurred while Windows was saving your settings . The following settings were not saved: Discoverability settings/Connection settings"
Your online help does not recognise my product name, model # or serial #
Help would be appreciated to solve this issue?