please follow the steps given below to resolve the issue. if the issue still persists.
Step 1- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch
2- Delete file HP CnbToaster.dll
3- Delete file HPUSRMSG.exe
4- Delete file HP Smart Adapter Help
Step 2 :
Step : # 1 Reinstall Power Management:
1. Click on Start button.
2. Type Device Manager in the search field and click on it when appears
3. Click on (+) beside System Devices
4. Right Click on ACPI Fixed Button Features and select Uninstall or Remove.
5. Reboot the Notebook.
Step 3 : Do a MSCONFIG ( cleanboot )
press the Windows key and R , run box opens up
Type msconfig in that box and then hit enter
When in system configuration
Click the General tab.
Select Selective Startup , and remove the checkmark next to Load startup items .
Click the Services tab.
Select Hide all Microsoft services , so they will not be disabled, and then click Disable all to disable the remaining items on the services tab.
On the Startup tab click Open Task Manager .
One by one click on each one of the options listed in that list and then click disable
Step 4 :
update the BIOS