Quantcast
Channel: All Business Notebooks posts
Viewing all articles
Browse latest Browse all 49524

Solution: Fingerprint reader + card reader not working on HP Envy laptop after fresh win 11 install

$
0
0

Hi HP family, I would like to mention a solution to a recent  problem I experienced. After upgrading from win 10 to win 11 (fresh install) i noticed that the fingerprint reader and the SD card reader on my laptop was not working (HP Envy 13ah) everything else was working correctly. I opted to install the HP support app to install latest drivers, but it just kept saying that my system drivers were already up to date. I could see in device manager that there were problems with PCI devices, so obviously driver issues.
After some research I learned that there are optional driver updates in windows update. Settings > Windows Update > Advanced options > Optional updates > Driver Updates.

I selected all of them and after downloading + installing + restart, everything was working. 


Regards, Mike


Viewing all articles
Browse latest Browse all 49524

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>