I'm sorry to say this did not fix my problem:smileysad:. First, when I pressed the F10 key nothing happened. Second, this is what the driver says when I pull it up:
Also, recently I took it to Staples and they said that the video card or driver (i'm not sure what it was called) could be destroyed. They said they would not know untill they ran a test on it, but I cannot let them have my computer now because i'm doing an online class and I don't trust anyone else with my computer.
Thank you for responding!