Hi EricHP17,
Please call our Sales Department at 1 (888) 999-4747 as they can assist with a confirmation email or order number. If you need technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Hope this helps.
Thanks.