Its specs
https://support.hp.com/au-en/document/c06297130
It has 2 slots (2 x 8GB). It currently has 8 GB DDR4-2400 SDRAM (1 x 8 GB). You can simply add to slot2:
https://www.crucial.com/usa/en/pavilion-14-ce2007ur/CT14808470
Regards.
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Re: Question about notebook parameters.
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Bitlocker Enabled on New HP Laptop - Disable or Keep?
I just bought a new HP ProBook and I've just noticed it is supplied with Bitlocker enabled on the system drive.
I only use the laptop in a secure location for general home PC use. Please advise:
- Are there any disadvantages of keeping Bitlocker enabled on the drive? For example, Macrium Reflect works OK but my Partition Magic bootable USB stick doesn't find the bitlocked partitions.
- I also need to do a BIOS update since the latest version was not installed. Are there any issues in updating the BIOS with bitlocker enabled e.g. suspend Bitlocker?
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Re: Bitlocker Enabled on New HP Laptop - Disable or Keep?
Normally business machines have Bitlocker enabled. It is up to you to make decision. Please check the following article
For BIOS, please check
https://support.hp.com/au-en/drivers/selfservice/hp-probook-450-g6-notebook-pc/23201167
Regards.
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Which HP program installs the disk driver hpdskflt.sys?
I just bought anew ProBook. I noticed the HP driver hpdskflt.sys is associated with all drives. What is this for and which HP program installs this driver since I might wish to remove the program?
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Re: Keyboard backlight
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Headphone socket not operative after HP repair
My Elitebook went back to HP under warranty as the screen starting breaking away from the lid. I reset Windows before dispatch, and so had to reinstall everything when it was returned to me. Despite working through all the various HP and Windows updates carefully the headphone socket (which was fine before the repair) will not function. When headphones are plugged in the laptop speakers keep playing, and no sound comes thru the headphones.
I checked inside the socket for any physical issue, and that looks ok.
Have tried manually deleting the drivers and reinstalling, rebooting etc etc and no progress. As HP support are shut until Monday does anyone have any ideas? It seems most likely that the issue is software rather than hardware.
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Re: Keyboard backlight
Perfect, I am really glad to hear that the issue is resolved. However, this is disable the back light permanently.
If any other questions arise, please feel free to write back to me.
Cheers!
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Re: Keyboard backlight
Thanks for the help, this solution suited me.
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Re: Keyboard backlight
You're welcome!
Cheers!
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How to get SMC.bin file
hi
i just bought my hp probook 640 g1 windows 8 . try to enter setup it showed (Enter Bios Password )
i need a help
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Re: How to get SMC.bin file
Hi:
Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.
That was the only way it could be done.
HP issued this document recently...
https://support.hp.com/us-en/document/c06368824
Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.
Rule 4.d...
https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage
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HP USB-C Mini Docking Station
Trying to install HP USB-C Mini Dock to my new HP Spectre 360 Laptop. Plugged it in, but does not work.
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Re: Laptop not getting on
Welcome to HP support community.
This seems to be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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Incorrect Warranty Start Date - Different from date of purchase
The HP Elitebook 840 G5 laptop that I bought today i.e. on Aug 17, 2019 has the wrong warranty start date. The warranty status tells me the warranty start date is March 25, 2019 which gives me only 9 months warranty period. I would like to get this corrected. I have all relevant invoices available.
Thanks in advance,
Tahniat
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Re: HP USB-C Mini Docking Station
Are they compatible ? Does your HP Spectre x360 has suitable USB-C port ? What is it ? Please read the specs of the dock
https://support.hp.com/au-en/document/c05763121
Regards.
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Re: Incorrect Warranty Start Date - Different from date of purchase
wrote: The HP Elitebook 840 G5 laptop that I bought today i.e. on Aug 17, 2019 has the wrong warranty start date. The warranty status tells me the warranty start date is March 25, 2019 which gives me only 9 months warranty period. ..
Please contact HP in your area and ask them to fix this. I don't know where you bought your machine but the Elitebook 840 G5 machines normally have 3 years warranty
Regards.
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Re: Incorrect Warranty Start Date - Different from date of purchase
@Banhien
Thank you for your response!
My reseller gave me the option of 1 and 3 years. I will contact them and find out if I can get the start date of warranty fixed.
Thanks once again!
TN
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POWER PLOUGED IN BUT BATTERY NOT CHARGING
I am NOT using original OS of windows 10 64 bit.IF I PLUGGED IN THE POWER CABLE WITH THE LAPTOP, THE DESCRIPTION FROM ICON CONFIRMS THAT THE POWER MODE CHARGED IN BUT BATTERY NOT CHARGING. THOUGH I CAN USE MY LAPTOP WITHOUT THE BATTERY IF I USE POWER CABLE. NEED POSITIVE HELP HOW CAN I SOLVE THE PROBLEM WITHOUT CHANGING THE BATTERY(I CONFIRM YOU THAT THE BATTERY IS IN GOOD HEALTH AND ACTIVE). I HAVE ALREADY DONE THE BELOW MENTIONED STEPS.BUT UNABLE TO SOLVE THE ISSUE.
i) from DEVICE MANAGER I UNISTALLED THE BATTERY DRIVER
II) in system settings I changed it to defaults
III) try to find updated battery driver from the official website but that is not there
IV)UPDATE BATTERY DRIVERS FROM DEVICE MANAGER
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Re: My laptop is not starting up - an orange light shines next to the adapter button
Thank you for posting on the HP Support Community.
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.
BIOS default:
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Battery drains after sometime, even when the system is off
The system is a HP mobile workstation - Elitebook 8730w. When the system is turned off, you will be hearing a ticking sound from it continuously. If it is not plugged to the mains, when you try putting it on after sometime - say 1 - 2 hours, you will find that the battery has been drained. I'm thinking the battery drains because of that sound. Is it normal to have that sound which drains the battery?
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